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Privacy Policy

INTRODUCTION

At Health Care Logistics, Inc. (“HCL”, “we”, or “us”), we value the trust that our customers, business partners, and employees place in us to appropriately use and protect information shared with us. This Privacy Notice describes how HCL collects and uses personal information about you when you visit our website as well as your choices about how personal information will be used. By using this website, you accept the privacy practices contained in this Privacy Notice. We encourage you to read this Privacy Notice in full to understand our privacy practices before using this website or submitting any personal information.

Updates to the Privacy Policy may change without prior notice. The latest changes will be noted by the date set forth above.

Scope

This HCL Privacy Notice applies only to www.gohcl.com. HCL affiliates and subsidiaries may have their own subdomains and websites that are not be subject to this Privacy Notice. HCL business partners, ad networks, and other third parties have their own websites and privacy practices. We encourage you to read the privacy notices of all websites you visit to understand their privacy practices and your options.

 

Personal Information We Collect

When you visit our website, we may collect the following personal information about you:

  • Contact information, such as your name, home or other physical address, email, telephone number, fax number, organization name, and/or job title when you submit a contact form.
  • Unique identifiers and preference information such as your username, password, marketing preferences, internet protocol (IP) address, browser type, operating system, computer or mobile device, your navigation and clickstream behavior from actions that you take on our website.
  • Information about you from affiliates, subsidiaries, business partners, ad networks, and other third parties and combine it with information we already have about you.
  • Information about you that you share or make visible on the Internet. We may combine such information with information we already have about you.

 

Tracking Technologies We Use

We use various technologies to collect personal information about visitors to our website. These technologies may include the following:

Web logging

  • As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data.

Cookies and other tracking technologies

  • We and our subsidiaries, business partners, marketing partners, affiliates, or other service providers use technologies such as: cookies, beacons, tags and scripts. These technologies are used in analyzing trends, remembering users’ settings, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by companies such as Google Analytics on an individual as well as aggregated basis. To learn more about Google Analytics’ privacy practices, please refer to its website. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

Advertising

  • We partner with third parties, including Google, to manage our advertising on other external websites. Our third-party partners may use cookies and other technologies to gather information about your activities on this website and other websites in order to provide you advertising based upon your browsing activities and interests. To opt out of Google’s use of cookies to serve you ads based on your visit to this website, please refer to its website.

 

How We Respond to “Do Not Track” Signals

Some web browsers have a “Do Not Track” feature. This feature allows you to tell websites you visit that you do not want to have your online activity tracked over time and across websites. These features are not yet uniform across browsers. Our website does not respond to web browser “Do No Track” signals.

 

How We Use the Personal Information Collected

We may use the information collected for the following purposes:

  • Improve the content on our website
  • Provide personalized website content based on your preferences
  • Communicate with you and respond to your inquiries, requests and orders and/or send important notices
  • Market products and services
  • Conduct surveys and research
    • If you participate in surveys, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. We may use a third-party service provider to conduct these surveys or contests. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
  • Further develop our products and services to improve our business

 

How We Share Personal Information Collected

We share personal information about visitors to our website with third parties only in the ways that are described in this Privacy Notice. HCL does not sell such personal information to third parties.

  • We may provide your personal information to third parties that provide services to help us with our business activities. These companies are authorized to use personal information about you only as necessary to provide these services to us.
  • Some of our pages use framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing personal information to these third parties and not directly to HCL.
  • Our website offers a publicly accessible blog. You should be aware that any personal information you provide in these areas may be read, collected and used by others who access the blog.

 

We may also disclose personal information about visitors to our website:

  • As required by law, such as to comply with a subpoena or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights or property, protect your health and safety or the health and safety of others, investigate fraud or respond to a government request.
  • If HCL is involved in a merger, acquisition or sale of all or a portion of its assets.
  • To any other third party with your prior consent to do so.

 

Your Choice

Where appropriate or legally required, we will describe how personal information about you that we collect on our website is used and will provide choices about whether or not to allow us to engage in that use. To exercise your choice, you can contact us to correct, update, amend or request deletion of your personal information through our Customer Service department via email at [email protected], by phone (800)-848-1633 or by mail at the address listed at the bottom of this page.

 

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or contacting us using the contact information listed below in this Privacy Notice.

 

Access, Correction and Removal of Personal Information

Some HCL products and services allow you to directly access, correct, update or delete your personal information through your account settings. If this option is not available, contact our Customer Service department via email at [email protected], by phone (800)-848-1633 or by mail at the address listed at the bottom of this page to request your personal information to be accessed, corrected, updated or deleted. We will respond to your request within one month of receipt.

 

We will retain your personal information for as long as your account is active or as reasonably useful for commercial purposes. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

 

Health Insurance Portability and Accountability Act (“HIPAA”)

As a key provider of services and technology to the health care industry, HCL has implemented programs to address the privacy and security HIPAA requirements. Under HIPAA, each covered entity (health care provider, health plan or health care clearinghouse) is required to provide or make available to you a Notice of Privacy Practices (NoPP), depending on your interaction with the covered entity. The NoPP is not related to the practices described in this Privacy Notice.

 

Children’s Privacy

This website is not directed to children under the age of 16, and we do not knowingly collect information from children under the age of 16.

 

How We Protect Your Information

We use reasonable and appropriate physical, technical and administrative industry safeguards to protect information from unauthorized access, use, loss, misuse or unauthorized alteration. We will make reasonable efforts to protect personal information stored on the website's servers from unauthorized access using commercially available computer security products (for example, firewalls), as well as carefully developed security procedures and practices. Notwithstanding our security safeguards, it is impossible to guarantee 100% security in all circumstances. If you have any questions about security on our website, you can contact our Customer Service department via email at [email protected], by phone (800)-848-1633 or by mail at the address listed at the bottom of this page.

 

Seals, Buttons and Content from Other Companies

Our website may include seals, buttons and content links to other companies (for example, Facebook, LinkedIn, Twitter, YouTube, and Instagram). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. When you use a link to go from www.goHCL.com to another website, our Privacy Notice is no longer in effect. We encourage you to read the privacy notice of each website you visit.

 

CCPA Privacy Notice for California Residents

This notice is provided for California residents in compliance with the California Consumer Privacy act of 2018 (CCPA). It explains your rights regarding your personal information and how we handle your personal information. Certain terms in this notice are defined by CCPA and their meanings may differ from the meanings applied elsewhere in our website. The meanings of such CCPA defined terms are specific to the content of this notice.

 

Personal Information We May Collect

The categories of personal information we may collect include:

  • Identifiers;
  • Financial, medical, or health insurance information;
  • Demographics;
  • Commercial information;
  • Internet or other electronic network activity information;
  • Geolocation data;
  • Professional or employment-related information;
  • Education information; and
  • Inferences regarding preferences or other characteristics.

 

Potential Sources of Personal Information

We may collect personal information from the following categories of sources:

  • Your device or browser;
  • Directly from you when you provide information;
  • Our affiliates and business partners;
  • Data verification services;
  • Marketing vendors and advertising networks;
  • Social media; and
  • Healthcare providers.

 

How We May Use Personal Information Collected

We may use personal information we collect to:

  • Provide you products and services;
  • Address your inquiries, concerns, and requests;
  • Analyze use of our products and services and improve our products and services;
  • Develop new products and services;
  • Provide and personalize our offers and services;
  • Maintain the security of our products, services and systems;
  • Comply with legal obligations;
  • Offer or provide employee benefits and services; or
  • Protect our rights, property, and safety or the rights, property, and safety of others.

 

We May Share Personal Information

We may share personal information we collect with:

  • Our vendors and service providers;
  • Healthcare providers;
  • Advertising networks;
  • Our affiliates and business partners; or
  • Law enforcement, where required by law.

 

We may also share personal information with other companies, organizations or individuals outside of HCL if we have a good faith belief that access, use, preservation, or disclosure of that information is reasonably necessary to:

  • Meet applicable laws, regulations, legal processes or enforceable governmental requests;
  • Enforce applicable Terms of Service, including investigation of potential violations;
  • Detect, prevent, or otherwise address fraud, security or technical issues;
  • Protect against harm to the rights, property or safety of our users, HCL, or the public as required or permitted by law; or
  • Engage in a merger, acquisition, reorganization, or sale of all or a portion of HCL assets.

 

The following categories of your personal information may be shared with these parties for our business purposes:

  • Identifiers;
  • Financial, medical, or health insurance information;
  • Demographics;
  • Commercial information;
  • Internet or other electronic network activity information;
  • Geolocation data;
  • Professional or employment-related information;
  • Education information; and
  • Inferences regarding preferences or other characteristics.

 

The following categories of your personal information may be shared with these parties for monetary or other valuable consideration:

  • Identifiers;
  • Financial, medical, or health insurance information;
  • Demographics;
  • Commercial information;
  • Internet or other electronic network activity information;
  • Geolocation data;
  • Professional or employment-related information;
  • Education information; and
  • Inferences regarding preferences or other characteristics.

 

California residents’ CCPA privacy rights:

  • Right to access personal information: Users may request access to the categories and specific pieces of their personal information we collect.
  • Right to data portability: Users may request to receive their personal information, when provided electronically, in a readily-useable format.
  • Right to deletion: Users can ask us to delete certain personal information we have collected. You can exercise your right to request deletion of personal information by emailing us at [email protected] or calling us toll free at (800) 848-1633.
  • Right to disclosure: Users may request to receive additional information about the sources of information we collect, why we collect and share personal information, the information of theirs we collect, and the categories of parties with whom we share their information.
  • Right to opt-out of sales: As permitted by law, we may share your personal information for monetary or other valuable consideration (a “sale”). Users may direct us to stop selling their personal information.  You can exercise your right to opt-out by emailing us at [email protected] or calling us toll free at (800) 848-1633.
  • Right to be free from discrimination: We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
    • Deny you goods or services.
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

 

If you are a California resident and would like to exercise one of your rights, please contact us by emailing us at [email protected] or call us toll free at (800) 848-1633.  In compliance with CCPA we will require certain identifying information from you to verify your request. We will honor your request in compliance with CCPA but may be required to continue to retain or share portions of your personal information to comply with regulatory or legal obligations.

 

For more information regarding your rights under the California Consumer Protection Act, please visit oag.ca.gov/privacy/ccpa.

 

Changes to this Privacy Notice

We may periodically update this Privacy Notice to describe new website features, products or services we offer and how it may affect our use of information about you and your controls. We will not apply changes to this Privacy Notice retroactively to personal information we have previously collected.

 

Since we may change this Privacy Notice, we recommend that you check the current version available from time to time. We will notify you by means of a notice on this page or by email, prior to any material changes becoming effective.

 

Contact Information

If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please email us at [email protected] or call us at (800) 848-1633.

 

You may also write to us at: 
Health Care Logistics, Inc.
Attn: Customer Service Agent re Privacy Policy
450 Town St.
PO Box 25
Circleville, OH 43113